At NeuroHavens, we are committed to providing a safe, confidential, and secure environment for our clients seeking systemic psychotherapy and related services for neuro-diverse challenges. The founder is registered with the UK Council for Psychotherapy (UKCP), the Association for Family Therapy (AFT), and the Information Commissioner's Office (ICO), We are bound by the ethical, moral, and legal standards set forth by these institutions. This confidentiality and data protection policy outlines the measures we take to protect your privacy and the confidentiality of our sessions.

1. Commitment to Confidentiality and Data Protection:
We are dedicated to maintaining the highest level of confidentiality and data protection in all aspects of our professional practice. This includes all information shared during our sessions, as well as any personal details provided by you or obtained through our interactions.

2. Scope of Confidentiality:
Confidentiality extends to all verbal and written communications, as well as any other forms of interaction between us. This includes, but is not limited to, session notes, correspondence, and any other documents related to your therapy.

3. Exceptions to Confidentiality:
There may be circumstances where confidentiality cannot be maintained, such as when there is a risk of harm to you or others, or when required by law. In these instances, we will discuss with you the necessity and extent of any disclosure, unless doing so would put someone at immediate risk.

4. Data Protection Measures:
All electronic records are stored securely and in compliance with data protection laws, including the General Data Protection Regulation (GDPR). We use encryption, secure servers, and other security measures to protect your information from unauthorised access.

5. Security Measures for Electronic Records:

Encryption: All data is encrypted both in transit and at rest.

Secure Servers: Data is stored on servers with restricted access and advanced security protocols.

Regular Audits: We conduct regular security audits to ensure compliance with data protection standards.

Access Controls: Strict access controls are in place to ensure that only authorised personnel can access your information.

6. Retention and Destruction of Records:
Electronic records are retained for a period of seven years from the end of therapy, in accordance with legal and professional requirements. After this period, records will be securely and permanently destroyed.

7. Client Access and Removal of Information:
You have the right to request access to any information we hold about you and to request corrections if necessary. You 

also have the right to ask for your confidential information to be removed, subject to legal and professional obligations.

8. Indefinite Data Storage:
Certain elements of a client's data, such as contact details and basic identification information, may need to be stored indefinitely for legal reasons, such as to comply with statutory reporting requirements or to defend against legal claims.

9. Policy Review:
This confidentiality and data protection policy is subject to regular review and update to ensure it remains in line with best practices and legal requirements.

Your trust is of utmost importance to us, and we take our responsibility to protect your confidentiality and data very seriously. By adhering to this policy, we aim to provide you with a secure and supportive therapeutic experience. 

If you have any questions or concerns about this confidentiality and data protection policy, please do not hesitate to contact us.

Thank you for choosing NeuroHavens for your psychotherapy needs.